If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
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Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Frequently Asked Questions
Q: Are your products authentic?
Yes. We source authentic Pakistani designer clothing from trusted brands and suppliers, ensuring every product meets our quality standards.
Q: Do you deliver across the UK?
Yes, we offer fast and reliable delivery throughout the United Kingdom.
Q: How long does delivery take?
Most orders are delivered within 2–5 working days. Delivery times may vary during busy periods or for pre-order items.
Q: How much does shipping cost?
Shipping costs are calculated at checkout based on your order and delivery location. Free shipping may be available on eligible orders.
Q: Can I return or exchange my order?
Yes. Returns and exchanges are accepted in accordance with our Return & Refund Policy. Items must be unworn, unused, and returned in their original condition with all tags attached.
Q: Do you offer international shipping?
Currently, our primary focus is serving customers across the United Kingdom. Please contact us if you would like to enquire about international delivery.
Q: What sizes do you offer?
Our collections include a range of sizes. Please refer to the size guide available on each product page before placing your order.
Q: How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Q: What payment methods do you accept?
We accept secure payments through major debit and credit cards, as well as other payment methods available at checkout.
Q: How can I contact customer support?
You can reach our customer support team via our Contact Us page or by email. We aim to respond to all enquiries as quickly as possible.
